Chronic condition care


Having a chronic or ongoing health condition can be distressing, especially if you are dealing with several health conditions at the same time.  Optum offers special programs to assist you in managing your conditions over the long-term to keep you as healthy as you can be.

What is a Chronic Condition?
Some examples of chronic conditions are heart failure or congestive heart failure (CHF), chronic obstructive pulmonary disease (COPD), chronic kidney disease or kidney failure (CKD), diabetes, asthma, cancer or arthritis.

We Work with You One-on-One

Your Optum team of doctors, specialists, nurses, care managers, and staff work with you one-on-one. We develop a personalized disease management plan to help you better manage your chronic health conditions. Think of it as an extra layer of support, encouragement and information.

Our team will teach you to watch for symptoms, and give you strategies for dealing with your health challenges. We emphasize instruction and education. Our goal is to connect with you and build a long-term relationship based on communication, so when your symptoms appear, you can quickly contact us for treatment and support. And no matter where you need care – at home, in the hospital, or at a skilled nursing facility – we make sure you get the right care in the right setting.

We Empower You to Keep Yourself Healthier

We will also help you to be very proactive to prevent your condition from getting worse or from having to go to the hospital when it’s not necessary. When you have the right tools, the right health care team, the right equipment, and the right motivation, your quality of life can be greatly improved despite having one or more chronic health conditions.


What is Diabetes?
Diabetes means your blood glucose, or blood sugar, is too high. There are two major types of Diabetes, Type 1 and Type 2. Type 1 is often diagnosed earlier in life and requires the use of insulin. Type 2 diabetes is more common and usually diagnosed during adulthood. Both genetics and environmental factors such as obesity and lack of exercise appear to play a role in diabetes. If not controlled, sugar can build up in the blood and, over time, can damage your organs such as eyes, heart, blood vessels, nerves, and kidneys.

Chronic Obstructive Pulmonary Disease (COPD)

What is COPD?
Chronic obstructive pulmonary disease, or COPD, is one of the most common lung diseases. It is a progressive disease that makes it difficult to breathe, produces large amounts of mucus, and causes wheezing. “Progressive” means this disease gets worse over time. The term COPD refers to chronic bronchitis or emphysema. While smoking is the leading cause of COPD, other factors may also contribute to the disease, such as long-term exposure to lung irritants (such as air pollution, chemical fumes, or dust).

Heart Failure

What is Heart Failure?
Heart failure, commonly referred to as chronic heart failure, or CHF, is a condition in which the heart cannot pump enough blood to the rest of the body. If the heart muscle cannot pump enough blood, it cannot meet the body’s needs for blood and oxygen. Symptoms include shortness of breath, especially when lying down, swelling of the feet and ankles, or sudden weight gain.