Patients’ rights

Patient Bill of Rights

Optum is dedicated to partnering with our patients to provide personalized care and to help you improve your health and quality of life. We believe that you, our patients, have certain rights concerning your care, and certain responsibilities to help us provide you with the best care possible.

Your privacy is important to us.

Privacy rights

Protecting your privacy is important to Optum. Effective April 14, 2003, all health care facilities and doctors are required by law to protect the privacy of your medical records and other health information and to provide you with notice of their legal duties and privacy practices with respect to your Protected Health Information. This notice of privacy practices describes how your medical information may be used and disclosed and how you can get access to this information.