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If you have an urgent issue or any questions/concerns pertaining to your health or medical care, please contact your Optum office via phone. This email is only intended for non-medical inquiries and feedback about the services you have received. It may take up to 5 business days for your message to be reviewed by the appropriate person. We do not respond to comments or suggestions via email. If you would like a reply you must provide your name and phone number so we can contact you.

*Please be advised that this messaging system is not a HIPAA secure communications portal. If you need to communicate any information that is sensitive in nature or may contain protected health information, it is advised that you contact your primary care physician directly. Messages sent via this system are received in a general mailbox and are subsequently forwarded to the appropriate department or clinic. Sensitive and protected health information sent via this system may be received and viewed by Optum employees who are not affiliated with your primary care physician's office.

Patient comments

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To maintain the highest level of care, we continue to monitor our services to you. Your opinion is important to us and vital to our continued success. One way we gather feedback is by asking you to take a minute to complete our online comment form. Thank you in advance for helping us provide professional and efficient service to you and your family.
Appointment date: *
Physician seen: *
Health plan you belong to: *
Please rate the following Always Usually Sometimes Never N/A

Is it easy to schedule an appointment when you are sick?
Is it easy to schedule a routine appointment?
Is your total waiting time in the office less than 15 minutes?
Does the staff treat you with courtesy and respect?
Does the physician treat you with courtesy and respect?
Do you feel your physician listens to you?
Is it easy to obtain a referral?
Are you satisfied with the quality of care you receive?
Please comment on your
experience with our office: *
Would you like a response from us regarding this comment or suggestion?  Yes    No
Name: *
Phone number: *
*Please note: we do not respond to comments or suggestions via email. If you would like a reply you must provide your name and phone number so we an contact you.
Thank you for helping us provide caring and efficient service to you and your family. We are interested in maintaining your health.