Receptionist

Candidates for this position must meet the following requirements:

POSITION SCOPE:

The Receptionist is responsible to the Center Administrator and provides appointment scheduling, patient registration, cashiering, answering incoming calls and other related clerical functions.

REQUIREMENTS:

¨ Must be computer literate and have exceptional telephone skills

¨ Knowledge of medical coding preferred

¨ Previous medical office experience preferred

¨ Ability to interact and verbally communicate effectively with patients and all levels of personnel in a professional, courteous and effective manner with excellent customer service skills

¨ Must be able to display excellent telephone/switchboard etiquette

¨ Ability to multi- task in a high paced environment with good organizational skills

¨ Ability to follow written and oral instructions and to work with general guidance

¨ Demonstrated clerical skills (typing, filing, telephone courtesy)

¨ Knowledge of business office operations, telephone etiquette and basic bookkeeping principles

¨ Knowledge of HIPAA regulations

¨ High school graduate, GED or equivalent

¨ Ability to read, speak, write, and understand the English language fluently

¨ Ability to travel may be required

¨ Bilingual a plus

RESPONSIBILITIES:

Responsible for accurately and professionally handling all front desk operations including answering phones, greeting patients, scheduling of all appointments, balancing daily collections, addressing routine inquiries, and forwarding non-routine requests to appropriate personnel. Represents JSA in a professional manner, following all JSA policies and procedures. Receives incoming telephone calls in a prompt and courteous manner and performs clerical duties as directed. Assists with the inventory and maintenance of business office supplies and the completion of business office reports. Works daily reports, incomplete encounters, No Show reports, and other designated administrative reports according to procedures. Other duties as assigned.